Delivery & Order Tracking

SHIPPING

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery rates and dates for you based on the availability of your items and the shipping options you choose.

Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Kpopstores strongly suggest International Registered Airmail and EMS via Korea Post.

    

TRACKING

 

Once the order has been shipped, we provide a unique tracking number that allows you to check your order's Shipment information. International Registered Airmail and EMS are sent by registered mail.

1. You can track your order here: https://www.trackingmore.com/ or https://www.17track.net/en

2. Type in your tracking number is given from us and click "Track". 

International Registered Airmail's tracking number looks like "CP*********KR," 
while EMS's tracking number looks like "EM*********KR".


3. For International Registered Airmail, your tracking number may not show up due to the destination country's local shipment regulations. Also, please note that small packet shipments cannot be tracked through the Korean Postal Office's website once it leaves Korea. 

*For countries like Peru, all orders go through Japan, so the "Destination Country" may show up as Japan.
But that doesn't mean your order will not be delivered.

4. If you wish to track your order after it leaves Korea, please click on your country name in the red box (as seen below). It will automatically link you to your local postal office's website and you will be able to track your order with your original tracking number from there.