TOMICA Go! Big Fire Station
- All Studio Ghibli products are collectibles for professionals aged 15 and over.
- Since the painting of Studio Ghibli products is done by hand, minor painting mistakes and dents are not included in the category of defects.
- The color of the product may appear different from the actual color depending on the customer's monitor environment and settings.
- Precautions for return and after-sales service for plastic model products (Diaclone, Kotobukiya, HMM, Good Smile): These products do not have a separate after-sales service center, so we cannot handle missing parts, etc.
- In the case of toy products, even within the A/S period, A/S costs may be incurred for damage, damage, flooding, loss, etc. caused by the user's careless handling or failure to follow the precautions in the manual enclosed with the product.
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Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery rates and dates for you based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Kpopstores strongly suggest International Registered Airmail and EMS via Korea Post.
More details here: Delivery / order tracking
Return
You may return most new, unopened items within 30 days of delivery for a full refund.
We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
More details here: Returns and refunds
